Privacy Policy

Privacy Policy

Privacy Policy

Welcome to the website & mobile Apps operated by We respect your privacy and careful to protect your personal information. Please read this Privacy Policy to know in detail.

This Privacy Policy describes how we collect, use and disclose your personal information under certain conditions as well as your options related thereto. This Privacy Policy also describes the necessary steps we have taken to secure your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy. Protecting your personal data is a matter of trust and your privacy is very important to us. So, we shall use your name and other information only which relates to you (including your identity) in the way set out in this Privacy Policy. We will collect your information only where it is required for us to do so and we shall only collect information if it is relevant to our businesses with you.

We shall keep your information as long as either we are required to by law or as is so relevant for the purposes it was collected. You can visit the Site and browse without providing personal details. Your identity will remain anonymous during your visit to the Site and mobile apps.  We shall not identify you until and unless you have an account on the Site or on the mobile app and log on with your user name and password.

1. Collection of Data 

We may collect various information if you proceed to place a sell post or bid for a product through nilamhut website or mobile App.

We collect, store and process your data for processing your bidding for a product through nilamhut website or mobile App and to provide you with our services. We may collect the following personal information including, but not limited to:

  1. Your title and name,
  2. Gender,
  3. Date of birth,
  4. Email address,
  5. Postal address,
  6. Delivery address (if different),
  7. Telephone number, mobile number,
  8. Payment details, payment card details or bank account details.

We will use the information you provide for the following purposes including, but not limited to:

  1. enable us to process your bidding and to provide you with the services and information offered through our website and mobile App.
  2. administer your account with us, verify and carry out financial transactions in relation to credit purchase or any other payments you make;
  3. improve the layout and/or content of the pages of our website and customize them for users;
  4. carry out research on our users' demographics;
  5. identify visitors on our website;
  6. audit the downloading of data from our website;
  7. send you information we think you may find useful or which you have requested from us,
  8. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.

We may pass your name and address to respective seller if you are the bid winner for the product you have participated as bidder. You must submit your information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your bidding and or sell post details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your bidding and sell posts status. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot undertake any liability for misuse of passwords unless this misuse is our fault.

Other uses of your Personal Information

We may use your personal information for market research, opinion and survey. Your details will be used for statistical purposes only anonymously. You can choose to leave this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.

We may also send you other information about us, the Site, the mobile App, our other websites, our new products/services, promotional activities, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (except public holidays anywhere in Bangladesh) of receipt of your instruction we will cease to send you information as requested. For any kind of clarification that is not clear enough to understand, we will contact you at our earliest.

Further to the above terms and conditions, we may anonymize user data generally and use it for various purposes, including knowing the general location of the users and usage of certain features of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties if this relevant to our business with you. However, such anonymized data will not be useful to identify you personally.


We use the data to notify winners and advertise our offers for any ongoing or upcoming competition. You can find more details (if applicable) in our participation terms for the respective competition.

Third Parties and Links

We may provide your details to other companies who are related with our business. We may also provide your required details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For instance, we may use third parties to improve the website and mobile App, to help us to collect payments, to analyse data and to provide us marketing or customer helping services.

We may ask help or accept any third party for the purposes of fraud protection and credit risk reduction through providing or exchanging necessary information. We may transfer our databases containing your personal information if we sell our business or part of it or merging with any other company.

We shall NOT sell, disclose or transfer your personal data to third parties without obtaining your prior consent unless it is as set out in this Privacy Policy, or unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site and mobile App may contain advertising of third parties and links to other sites or frames of other sites. Please take a note, we undertake no responsibility for the privacy practices or content of those third parties or other sites, for any third party to whom we transfer your data in accordance with our Privacy Policy.

2. Cookies

Cookies are usually small text files, given ID tags that are stored on computer's browser directory or program data subfolders. Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions. The website stores a corresponding file (with same ID tag) to the one they set in your browser and in this file they can track and keep information on your movements within the site and any information you may have voluntarily given while visiting the website, such as email address. Cookies, by themselves, cannot be used to find out the identity of any Users and Advertisers.

We use cookies to facilitate you in using the Site (for instance to remember your recent activity, required amendment of your scheduled bidding or sell posts without having to re-enter your email address). The browser you are using may be set to not accept cookies, however, this may restrict your use of the Site and mobile App. You may accept our dedication and commitment that the use of cookies by us does not contain any personal or private details and are free from viruses. For more details about cookies you can search online through any reliable search engine. uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics may use cookies to help analyze the website. Information that has been generated by cookies on your use of the website, your IP address, will be transmitted to and stored by Google on servers in the United States. Google may use the information for various purpose, such as, evaluating your use of the website, compiling reports on website activities for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties if it is required by law, or where such third parties process the information on behalf of or work for Google. Your IP address and any other data held by Google will be stored and used as per Google’s policy. You may not accept the use of cookies settings on your browser accordingly, however please remember if you do so you may not be able to use the full functionality of this website and mobile App. You, by using this website, consent to process of your data by Google in the manner and for the purposes set out above.

3. Security

We have taken appropriate security measures and technical support to prevent unauthorized or unlawful access to or accidental loss of or damage or destruction to your information. Through this web Site and mobile App we collect your personal details on a secured server. We use necessary firewalls on our servers. We may occasionally request proof of identity before we disclose personal information to you as per our security procedures. You are responsible for protecting your password and to your computer against unauthorized access.

4. Your rights

You have the right to request access to the personal data that we may store  or process about you, to ask us to amend any incorrect data about you free of charge. At any time, you also have the right to ask us not to use your personal data for direct marketing purposes.

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